<?php
/***
* @version $Id: help_faq.php 336 2007-01-23 08:12:56Z flexiondotorg $
* @copyright (c) 2006 - 2007 Flexion.Org
*            (c) 2004 - 2005 Project Minerva
*            (c) 2001 - 2006 phpBB Group
* @license   http://opensource.org/licenses/gpl-license.php GNU Public License
***/

//
// To add an entry to your FAQ simply add a line to this file in this format:
// $help[] = array("question", "answer");
// If you want to separate a section enter $help[] = array("--","Block heading goes here if wanted");
// Links will be created automatically
//
// DO NOT forget the ; at the end of the line.
// Do NOT put double quotes (") in your FAQ entries, if you absolutely must then escape them ie. \"something\"
//
// The FAQ items will appear on the FAQ page in the same order they are listed in this file
//


$help[] = array("--","Login and Registration Issues");
$help[] = array("Why can't I log in?", "Have you registered? Seriously, you must register in order to log in. Have you been banned from the site? (A message will be displayed if you have.) If so, you should contact the webmaster or administrator to find out why. If you have registered and are not banned and you still cannot log in then check and double-check your username and password. Usually this is the problem; if not, contact the administrator -- they may have incorrect configuration settings for the site.");
$help[] = array("Why do I need to register at all?", "You may not have to -- it is up to the administrator of the site as to whether you need to register in order to post messages. However, registration will give you access to additional features not available to guest users such as definable avatar images, emailing fellow users, usergroup subscription, etc. It only takes a few minutes to register so it is recommended you do so.");
$help[] = array("Why do I get logged off automatically?", "If you do not check the <i>Log me in automatically</i> box when you log in, the site will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the site from a shared computer, e.g. library, internet cafe, university cluster, etc.");
$help[] = array("How do I prevent my username from appearing in the online user listings?", "In your profile you will find an option <i>Hide your online status</i>; if you switch this <i>on</i> you'll only appear to administrators or to yourself. You will be counted as a hidden user.");
$help[] = array("I've lost my password!", "Don't panic! While your password cannot be retrieved it can be reset. To do this go to the login page and click <u>I've forgotten my password</u>. Follow the instructions and you should be back online in no time.");
$help[] = array("I registered but cannot log in!", "First check that you are entering the correct username and password. If they are okay then one of two things may have happened: if COPPA support is enabled and you clicked the <u>I am under 13 years old</u> link while registering then you will have to follow the instructions you received. If this is not the case then maybe your account need activating. Some sites will require all new registrations be activated, either by yourself or by the administrator before you can log on. When you registered it would have told you whether activation was required. If you were sent an email then follow the instructions; if you did not receive the email then check that your email address is valid. One reason activation is used is to reduce the possibility of <i>rogue</i> users abusing the site anonymously. If you are sure the email address you used is valid then try contacting the administrator.");
$help[] = array("I registered in the past but cannot log in anymore!", "The most likely reasons for this are: you entered an incorrect username or password (check the email you were sent when you first registered) or the administrator has deleted your account for some reason. If it is the latter case then perhaps you did not post anything? It is usual for sites to periodically remove users who have not posted anything so as to reduce the size of the database. Try registering again and get involved in discussions.");


$help[] = array("--","User Preferences and settings");
$help[] = array("How do I change my settings?", "All your settings (if you are registered) are stored in the database. To alter them click the <u>Profile</u> link (generally shown at the top of pages but this may not be the case). This will allow you to change all your settings.");
$help[] = array("The times are not correct!", "The times are almost certainly correct; however, what you may be seeing are times displayed in a timezone different from the one you are in. If this is the case, you should change your profile setting for the timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users. So if you are not registered, this is a good time to do so, if you pardon the pun!");
$help[] = array("I changed the timezone and the time is still wrong!", "If you are sure you have set the timezone correctly and the time is still different, the most likely answer is daylight savings time (or summer time as it is known in the UK and other places). The site is not designed to handle the changeovers between standard and daylight time so during summer months the time may be an hour different from the real local time.");
$help[] = array("My language is not in the list!", "The most likely reasons for this are either the administrator did not install your language or someone has not translated this site into your language. Try asking the administrator if they can install the language pack you need or if it does not exist, please feel free to create a new translation. More information can be found at the Flexion.Org website (see link at bottom of pages)");
$help[] = array("When I click the email link for a user it asks me to log in.", "Sorry, but only registered users can send email to people via the built-in email form (if the admin has enabled this feature). This is to prevent malicious use of the email system by anonymous users.");


$help[] = array("--","Formatting");
$help[] = array("What is BBCode?", "BBCode is a special implementation of HTML. Whether you can use BBCode is determined by the administrator. You can also disable it on a per post basis from the posting form. BBCode itself is similar in style to HTML: tags are enclosed in square braces [ and ] rather than &lt; and &gt; and it offers greater control over what and how something is displayed. For more information on BBCode see the guide which can be accessed from the posting page.");
$help[] = array("Can I use HTML?", "That depends on whether the administrator allows you to; they have complete control over it. If you are allowed to use it, you will probably find only certain tags work. This is a <i>safety</i> feature to prevent people from abusing the site by using tags which may destroy the layout or cause other problems. If HTML is enabled you can disable it on a per post basis from the posting form.");
$help[] = array("What are Smileys?", "Smileys, or Emoticons, are small graphical images which can be used to express some feeling using a short code, e.g. :) means happy, :( means sad. The full list of emoticons can be seen via the posting form. Try not to overuse smileys, though, as they can quickly render a post unreadable and a moderator may decide to edit them out or remove the post altogether.");


$help[] = array("--","User Levels and Groups");
$help[] = array("What are Administrators?", "Administrators are people assigned the highest level of control over the entire site. These people can control all facets of site operation which include setting permissions, banning users, creating usergroups or moderators, etc.");
$help[] = array("What are Moderators?", "Moderators are individuals (or groups of individuals) whose job it is to look after the running of the site or parts of the site from day to day.");
$help[] = array("What are Usergroups?", "Usergroups are a way in which administrators can group users. Each user can belong to several groups and each group can be assigned individual access rights. This makes it easy for administrators to set up several users as moderators, or to give them access to a private areas, etc.");
$help[] = array("How do I join a Usergroup?", "To join a usergroup click the usergroup link on the page header (dependent on template design) and you can then view all usergroups. Not all groups are <i>open access</i> -- some are closed and some may even have hidden memberships. If the site is open then you can request to join it by clicking the appropriate button. The user group moderator will need to approve your request; they may ask why you want to join the group. Please do not pester a group moderator if they turn your request down -- they will have their reasons.");
$help[] = array("How do I become a Usergroup Moderator?", "Usergroups are initially created by the administrator who also assigns a moderator. If you are interested in creating a usergroup then your first point of contact should be the administrator, so try dropping them a private message.");

//
// These entries should remain in all languages and for all modifications
//
$help[] = array("--","R3-born Issues");
$help[] = array("Who wrote R3-born?", "This software (in its unmodified form) is produced, released and is copyrighted <a href=\"http://www.flexion.org/\" target=\"_blank\">Flexion.Org</a>. It is made available under the GNU General Public License and may be freely distributed; see link for more details");
$help[] = array("Why isn't X feature available?", "This software was written by and licensed through Flexion.Org. If you believe a feature needs to be added then please visit the Flexion.Org website and see what the community has to say.");
$help[] = array("Whom do I contact about abusive and/or legal matters related to this website?", "You should contact the administrator of this website. If get no response you should contact the owner of the domain (do a whois lookup) or, if this is running on a free service (e.g. yahoo, free.fr, f2s.com, etc.), the management or abuse department of that service. Please note that Flexion.Org has absolutely no control and cannot in any way be held liable over how, where or by whom R3-born is used. It is absolutely pointless contacting Flexion.Org in relation to any legal (cease and desist, liable, defamatory comment, etc.) matter not directly related to the flexion.org website or the discrete software of R3-born itself. If you do email Flexion.Org about any third party use of this software then you should expect no response.");

//
// This ends the FAQ entries
//

?>